ACF Car Finance Welcomes New Department to Chester

ACF Car Finance Limited is announcing the relocation of its Aftersales Department from Walsall to its head office in Chester.

The company employs over 125 people, 30% of whom are based at its operations centre on Chester Business Park.

The move has been hailed as a key strategic decision which will continue to progress new efficiencies for the company and to significantly improve customer service.

Mark Jones, Divisional Manager of OperationsMark Jones, Divisional Manager of Operations at ACF Car Finance said: "Integrating the Aftersales Department with the rest of our main operations centre enables us to provide improved customer service in terms of reactive Call Centre resource and faster authorisation of work, in addition to superior onsite management support, training and information accessibility."

ACF Car Finance is more efficient than it has ever been. It has seen record business conversions for nine consecutive months and is looking to continue this healthy trend throughout its country-wide dealership network.

Unlike many of its direct competitors, privately-owned ACF Car Finance is not reliant on market shares to fund its business and consequently has been able to deliver a rapid response to changes in market conditions, continuing to help hundreds of customers every month who have been unable to secure a car or car finance elsewhere.

Norman Beaumont, Sales and Marketing Director for ACF Car Finance commented: "With high street banks being brought to their knees, it's no surprise that many car finance companies are struggling. However, since we are able to access internal funding lines, we have been able to adapt more easily than others to the changing market conditions.

"It's this flexibility which is proving crucial to our customers and is reflected in our successful conversion rates."

Integrating the Aftersales Department with the rest of our main operations centre enables us to provide improved customer service.

How to Apply

  • Aged 21 or over
  • Hold a valid UK Driving Licence
  • Earning £800 or over per month
  • Resident in England or Wales
    (3 years' address history)
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