Mission Statement

The official ACF Car Finance company Mission Statement and Core Values are customer focussed and a part of all business activity. They tie into our business objectives and are summarised below.

Mission Statement

ACF Car Finance aims to continue to be the UK's leading specialist sub-prime car dealer:

	supplying quality used cars prepared to the highest standards;
	arranging appropriate finance for customers to suit their individual circumstances, if required; and
	providing an unrivalled level of Customer Service from initial contact through to Aftersales.

Core Values

Responsibility
Conducting business in accordance with company policies and all legal and regulatory requirements.

Transparency
Offering honest, accurate information at every stage of the customer journey.

Treating Customers Fairly (TCF)
Embracing the six core TCF objectives of advice, clarity, culture, flexibility and empathy, performance, products and services.